I’m going to offer a review of betterhelp.com from the point of view as a pastor ….Betterhelp Canada…as somebody who handles online ministry and we have people that engage from us from all around the world i often get asked do you advise a therapist or a therapist or a psychologist and it can be difficult you know if you’re near a church one of our churches it’s real easy because our church and many churches have like a vetted referral list that we keep on hand to sort of advise in different focuses it’s normally people that we agree with theologically and we trust their practice but you get beyond your physical like geo footprint and it can be difficult i’ve in the past usage concentrate on the family recommendation list i usually agree with what they believe and i trust their procedure doesn’t imply i i know everybody on the list is verified but it’s a quite solid list however if you get internationally it becomes the wild west so i’ve started to focus on online counseling over the last couple years i did a video way back where i did a online medical professional check out this was like i don’t understand 5 8 years back therefore i have actually been wishing to try betterhelp.com therefore there were some things i wished to process with a therapist
and as someone who’s gone through therapy in the past both separately and also marriage counseling i have actually experienced the benefit i’ve typically found therapy and meeting with a psychologist etc as sort of life hacking because it’s getting someone beyond your fear your sphere of influence and them speaking into your life and they typically see things that maybe you have actually heard prior to but perhaps you needed an outsider to confirm so i have actually constantly enjoyed the financial investment both in time and cash in getting counseling so i wanted to check out better help so that i can recommend and sort of see how the procedure went i will state as a disclaimer i am not a professional counselor psychologist i’m seminary experienced um which usually just suggests really light counseling typically the method a pastor is trained without like a therapy focus is we’re kind of like the emergency medical technicians the emergency situation people that appear with the ambulance and we identify and after that we recommend individuals and we are constantly going hey here’s a spiritual location here’s are you possibly you need to go procedure with someone that’s a bit more of an expert in that area so i’m not an expert this is simply my personal viewpoint is it useful my experience and so there’s 5 areas i’m going to look at i’m going to take a look at the rates which is a big factor the algorithm of linking you to an actual counselor the technology how did that go the actual advice of
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my session over a month and after that the faith component which is undoubtedly truly essential to me because you do not wish to advise someone to something and then you know maybe they they verify something or they state something that your church doesn’t believe in which could be the spectrum obviously therefore first of all on cost it was 320 for a month 80 bucks a week which include a weekly video session and endless messaging which you know what does that suggest it simply suggests a couple messages with your counselor but i was impressed that the rate was not bad you know i have actually done counseling in the past and it can be really costly particularly if you’re getting somebody who is proficient at what they’ve done i have actually both done it when i was in seminary i needed to go through some therapy a part of my program and it was just effectively priced done some other counseling and marriage therapy and i what stands out to me on this was the marriage counseling we went to a pretty respectable organization a location that was popular released the the couple with the published uh authors and it was 80 bucks with a pastoral discount so that simply sort of leads you to think what you understand the full price is quite pricey and so uh 320 dollars is not bad particularly and we’ll discuss this on the tech side the assistance was very good you know in the past when i’ve done counseling in both group or you understand separately you’re typically not engaging with your trainer continually it’s usually simply around your sessions however to build a habit start digitally there’s something about more access to your counselor that i really liked and my therapist was respectable at checking in on me and simply asking things throughout the week even when we were not meeting so there was a procedure for you to get a discount if that was not um if it was excessive they asked your monetary situation so you can qualify for less i didn’t go through that procedure likewise talk to your insurance company if you have it to discover if you qualify but the rates i felt particularly for the um the knowledge of my counselor i was extremely impressed what i got for the 320 and so um and then they offer you various options when you cancel where you can type of try it for an additional set of time if you want to if you want to continue on they do charge you monthly and so you need to spend for a month of ahead of time and so which makes sense but i i believe it i was extremely pleased by the rate it’s still a great deal of money i understand for a great deal of individuals um you know somebody like me i don’t utilize therapy each week or perhaps every year but i do i have found i take pleasure in the viewpoint
um every 5 years approximately or if something’s going on that i can’t process especially because of some youth uh such things that occur in my youth i there’s constantly something i’m learning about myself but i have actually constantly enjoyed it so pricing pretty good number two the algorithm of actually suggesting they go through a whole procedure where they ask you a series of questions before you ever visited you know mail age what you’re looking for to leave therapy they ask like health and have you been depressed and things like that how are your sleeping routines some general concerns that are all quite basic um i and i thought the questions were solid um eventually they do get in we’ll talk about this in the face section they ask you like what your faith is and your
denomination and they were pretty good about asking some faith associated questions that i was actually really amazed with i wasn’t expecting a lot on the faith location however i was impressed by how they engaged that part of who i am as a person because that is essential to me and important to a great deal of individuals um they basically took that it took anywhere however they say 24 to two days to sort of assign you to a therapist and uh i got designated pretty fast i believe it was within 24 hours got e-mail alerted it stated here’s the person i saw an image a bio i might see their expertise i could see other reviews about them and then it was kind of like try attempt them out and i i and i could pick to have somebody else if i wished to and even when you quit they’re great at like asking a lot of concerns around you know what you think of your accounts or how did that session did they appear i indicate they’re they’re really attempting to make certain everybody is solid and i could change my therapist at any time there was no issue with altering um my counselor was excellent about that too like you understand was asking a lot of concerns which is an odd balance because you want a counselor that’s difficult you but likewise um you understand someone that you like that you can rely on so it’s a hard relationship i’ve been quite um benefit i’ve gained from a lot of excellent counseling so i think i haven’t truly been paired up with somebody that i didn’t agree however i was impressed by the algorithm the concerns and how the entire experience worked next the technology whatever occurs through the site so it’s um it’s that you get notifications on text and email etc but basically you fulfill and interact through their web website so betterhelp.com you have an account and basically it starts a personal chat with the individual you’re counseling when you do change therapist that information goes away a minimum of access from your end and but for example you arrange everything within the app you um you fulfill the video innovation it’s type of like a google hangout that’s built into the the real website and the video was excellent um my my my counselor had the video on it worked very efficiently um the Betterhelp Canada
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only thing that was kind of strange was typically you can change your audio and video inputs um by selecting the different locations i couldn’t figure out how to do that as somebody who has some nicer equipment i typically like to check it’s utilizing the right mic input not a big deal but that’s more of a technical nerd type of component however i was impressed by how everything worked you understand web-based stuff and not software-based things or like you know uh software sitting on your computer in some cases isn’t as good you understand zoom is downloaded on your computer versus google hangouts remains in in the cloud sometimes that could be hit or miss however i was very impressed by the entire quality and my my uh my therapist was older and he seemed to know how to run everything and it was extremely reliable i was impressed by the engagement from him via messaging uh the important things is i would get emails that he had actually published a message however because of security factors that makes sense none of the message remained in my e-mail i had to always click onto the website to see things i type of desire i might open that up however i comprehend that possibly you do not desire your personal info that is occurring in between counselor in your inbox i likewise got text suggestions you know i had to decide in for that but like 20 minutes before my session i was able to schedule
whatever and you know quickly include it to my calendar but in general the innovation was extremely impressive you understand my therapist sent me some pdfs and things to process prior to our first meeting i filled it out turn it in i suggest it wasn’t the most state-of-the-art experience however it worked effectively therefore i was very impressed with the general innovation the next section is the actual vice my counselor was very was very knowledgeable and had a lot of experience and they were good and i enjoyed it they it was a good balance Betterhelp Canada