I’m going to offer a review of betterhelp.com from the perspective as a pastor ….Call Betterhelp Customer Service…as someone who deals with online ministry and we have individuals that engage from us from all around the world i often get asked do you advise a therapist or a counselor or a psychologist and it can be challenging you understand if you’re near a church one of our churches it’s genuine easy due to the fact that our church and many churches have like a vetted referral list that we keep on hand to sort of recommend in different focuses it’s usually people that we agree with theologically and we trust their practice however you get beyond your physical like geo footprint and it can be tough i’ve in the past use concentrate on the household recommendation list i typically agree with what they believe and i trust their process does not indicate i i know everybody on the list is verified but it’s a quite strong list however if you get internationally it ends up being the wild west so i’ve started to take note of online counseling over the last couple years i did a video way back where i did a online physician see this resembled i do not know five eight years ago and so i have actually been wishing to try out betterhelp.com and so there were some things i wanted to process with a therapist
and as somebody who’s gone through counseling in the past both individually and likewise marital relationship therapy i have actually experienced the benefit i have actually frequently found counseling and meeting with a psychologist etc as kind of life hacking because it’s getting somebody beyond your fear your sphere of influence and them speaking into your life and they generally see things that possibly you have actually heard before but maybe you required an outsider to confirm so i have actually constantly delighted in the investment both in time and cash in getting therapy so i wanted to try out better help so that i can advise and kind of see how the process went i will say as a disclaimer i am not a professional therapist psychologist i’m seminary experienced um which generally simply means extremely light counseling typically the method a pastor is trained without like a therapy focus is we’re sort of like the emts the emergency situation people that appear with the ambulance and we detect and then we suggest individuals and we are continuously going hey here’s a spiritual location here’s are you maybe you require to go procedure with someone that’s a little bit more of a professional in that location so i’m not a specialist this is simply my personal viewpoint is it practical my experience and so there’s 5 locations i’m going to take a look at i’m going to look at the prices which is a big aspect the algorithm of connecting you to an actual therapist the innovation how did that go the real suggestions of
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my session over a month and then the faith element which is undoubtedly really important to me since you don’t want to recommend someone to something and after that you know perhaps they they verify something or they say something that your church does not believe in which could be the spectrum of course and so first off on rate it was 320 for a month 80 bucks a week which include a weekly video session and unrestricted messaging which you understand what does that mean it just means a couple messages with your counselor but i was impressed that the cost was not bad you know i’ve done counseling in the past and it can be really costly particularly if you’re getting someone who is proficient at what they have actually done i’ve both done it when i was in seminary i had to go through some therapy a part of my program and it was just properly priced done some other therapy and marriage therapy and i what stands out to me on this was the marital relationship therapy we went to a pretty credible organization a location that was popular published the the couple with the published uh authors and it was 80 dollars with a pastoral discount rate so that just sort of leads you to think what you know the complete rate is pretty pricey and so uh 320 dollars is not bad specifically and we’ll discuss this on the tech side the assistance was very good you understand in the past when i have actually done therapy in both group or you know individually you’re generally not interacting with your instructor continually it’s normally simply around your sessions however to construct a practice start digitally there’s something about more access to your therapist that i really liked and my counselor was pretty good at signing in on me and simply asking things throughout the week even when we were not satisfying so there was a process for you to get a discount if that was not um if it was too much they asked your financial scenario so you can get approved for less i didn’t go through that process also consult your insurance company if you have it to discover if you certify however the prices i felt particularly for the um the competence of my therapist i was really pleased what i got for the 320 and so um and after that they give you different alternatives when you cancel where you can kind of try it for an extra set of time if you want to if you wish to continue on they do charge you month-to-month and so you have to spend for a month of in advance and so which makes sense but i i believe it i was really satisfied by the price it’s still a great deal of money i understand for a great deal of people um you know someone like me i do not use therapy every week or even every year but i do i have found i delight in the perspective
um every 5 years approximately or if something’s going on that i can’t process specifically because of some childhood uh such things that occur in my youth i there’s constantly something i’m learning more about myself but i’ve constantly enjoyed it so pricing pretty good number two the algorithm of actually advising they go through an entire procedure where they ask you a series of concerns prior to you ever visited you know mail age what you’re trying to find to get out of counseling they ask them like health and have you been depressed and things like that how are your sleeping routines some general questions that are all pretty standard um i and i thought the questions were strong um ultimately they do get in we’ll discuss this in the face area they ask you like what your faith is and your
denomination and they were pretty good about asking some faith associated concerns that i was actually really satisfied with i wasn’t expecting a lot on the faith area however i was impressed by how they engaged that part of who i am as a person since that is necessary to me and crucial to a lot of individuals um they basically took that it took anywhere however they state 24 to two days to sort of appoint you to a counselor and uh i got appointed quite quick i believe it was within 24 hr got e-mail alerted it said here’s the individual i saw an image a bio i could see their proficiency i might see other evaluations about them and after that it was sort of like shot try them out and i i and i could pick to have somebody else if i wanted to and even when you stop they’re excellent at like asking a great deal of concerns around you understand what you think of your accounts or how did that session did they appear i suggest they’re they’re actually attempting to make certain everyone is strong and i could change my counselor at any time there was no concern with changing um my therapist was great about that too like you know was asking a lot of questions which is an odd balance since you desire a counselor that’s difficult you but likewise um you understand someone that you like that you can rely on so it’s a difficult relationship i’ve been quite um benefit i’ve taken advantage of a great deal of good counseling so i think i haven’t truly been paired with someone that i didn’t agree however i was impressed by the algorithm the concerns and how the entire experience worked next the innovation everything occurs through the site so it’s um it’s that you get alerts on text and e-mail etc but basically you meet and connect through their web portal so betterhelp.com you have an account and basically it begins a personal chat with the individual you’re counseling when you do change counselor that data goes away at least access from your end and but for example you set up whatever within the app you um you satisfy the video technology it’s sort of like a google hangout that’s built into the the real website and the video was great um my my my counselor had the video on it worked very smoothly um the Call Betterhelp Customer Service
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only thing that was type of weird was generally you can alter your audio and video inputs um by choosing the different areas i could not determine how to do that as someone who has some better equipment i normally like to check it’s using the right mic input not a big deal but that’s more of a technical geek sort of component however i was impressed by how everything worked you know web-based things and not software-based things or like you understand uh software application resting on your computer system in some cases isn’t as excellent you know zoom is downloaded on your computer versus google hangouts remains in in the cloud sometimes that could be hit or miss but i was very amazed by the entire quality and my my uh my counselor was older and he seemed to understand how to run all of it and it was extremely effective i was impressed by the engagement from him via messaging uh the important things is i would get emails that he had actually published a message but because of security factors that makes sense none of the message remained in my e-mail i needed to always click onto the website to see things i type of dream i might open that up but i comprehend that maybe you do not desire your private details that is taking place between therapist in your inbox i likewise got text tips you understand i needed to opt in for that but like 20 minutes before my session i was able to schedule
everything and you understand quickly include it to my calendar however in general the technology was extremely excellent you know my therapist sent me some things and pdfs to procedure before our first conference i filled it out turn it in i indicate it wasn’t the most modern experience however it worked very well and so i was very pleased with the general technology the next section is the real vice my therapist was very was very competent and had a lot of experience and they were good and i enjoyed it they it was a good balance Call Betterhelp Customer Service