I’m going to offer an evaluation of betterhelp.com from the perspective as a pastor ….Customer Support Talk Space…as someone who handles online ministry and we have individuals that engage from us from all around the world i typically get asked do you suggest a therapist or a counselor or a psychologist and it can be hard you understand if you’re near a church one of our churches it’s genuine simple due to the fact that our church and the majority of churches have like a vetted referral list that we keep on hand to type of advise in various focuses it’s generally people that we agree with theologically and we trust their practice but you get beyond your physical like geo footprint and it can be tough i’ve in the past usage concentrate on the family recommendation list i usually agree with what they believe and i trust their procedure doesn’t indicate i i understand everyone on the list is confirmed however it’s a pretty solid list however if you get internationally it becomes the wild west so i’ve started to focus on online therapy over the last couple years i did a video way back where i did a online physician check out this was like i don’t know 5 8 years ago and so i’ve been wanting to experiment with betterhelp.com and so there were some things i wanted to process with a therapist
and as someone who’s gone through therapy in the past both individually and likewise marital relationship therapy i have actually experienced the benefit i’ve typically discovered therapy and conference with a psychologist etc as type of life hacking because it’s getting someone beyond your fear your sphere of influence and them speaking into your life and they normally see things that maybe you’ve heard before however perhaps you required an outsider to validate so i’ve constantly delighted in the investment both in time and cash in getting therapy so i wished to try better help so that i can recommend and kind of see how the procedure went i will state as a disclaimer i am not a professional counselor psychologist i’m seminary skilled um which normally just implies very light counseling usually the method a pastor is trained without like a counseling focus is we’re kind of like the emts the emergency individuals that appear with the ambulance and we detect and after that we recommend people and we are constantly going hey here’s a spiritual location here’s are you perhaps you require to go process with someone that’s a bit more of a specialist in that area so i’m not a professional this is just my individual viewpoint is it valuable my experience therefore there’s 5 areas i’m going to take a look at i’m going to look at the rates which is a big factor the algorithm of linking you to an actual counselor the innovation how did that go the actual guidance of
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my session over a month and then the faith component which is undoubtedly really crucial to me since you don’t want to recommend somebody to something and then you know perhaps they they verify something or they state something that your church doesn’t believe in which could be the spectrum of course and so first off on price it was 320 for a month 80 bucks a week which include a weekly video session and unrestricted messaging which you know what does that mean it simply implies a couple messages with your therapist but i was impressed that the cost was not bad you understand i’ve done counseling in the past and it can be really expensive particularly if you’re getting someone who is good at what they’ve done i’ve both done it when i was in seminary i needed to go through some counseling a part of my program and it was simply adequately priced done some other counseling and marriage therapy and i what sticks out to me on this was the marital relationship therapy we went to a quite respectable institution a place that was well known released the the couple with the released uh authors and it was 80 dollars with a pastoral discount rate so that just type of leads you to believe what you understand the complete cost is pretty expensive therefore uh 320 bucks is okay especially and we’ll speak about this on the tech side the support was great you understand in the past when i have actually done therapy in both group or you know individually you’re usually not connecting with your trainer constantly it’s usually simply around your sessions however to develop a routine start digitally there’s something about more access to your therapist that i truly liked and my counselor was respectable at checking in on me and just asking things throughout the week even when we were not fulfilling so there was a procedure for you to get a discount rate if that was not um if it was excessive they asked your monetary scenario so you can get approved for less i didn’t go through that process likewise check with your insurance service provider if you have it to learn if you certify however the prices i felt specifically for the um the competence of my therapist i was really satisfied what i got for the 320 therefore um and then they give you various options when you cancel where you can sort of try it for an additional set of time if you want to if you want to continue on they do charge you monthly therefore you have to pay for a month of ahead of time and so that makes sense however i i believe it i was extremely amazed by the rate it’s still a great deal of cash i understand for a lot of people um you know someone like me i do not utilize therapy each week or even every year however i do i have actually found i enjoy the point of view
um every five years or two or if something’s going on that i can’t process specifically because of some youth uh such things that occur in my childhood i there’s always something i’m learning about myself but i’ve always enjoyed it so pricing respectable number two the algorithm of really suggesting they go through an entire procedure where they ask you a series of questions before you ever logged in you understand mail age what you’re trying to find to leave counseling they ask like health and have you been depressed and stuff like that how are your sleeping practices some basic concerns that are all quite basic um i and i believed the concerns were solid um ultimately they do get in we’ll talk about this in the face section they ask you like what your faith is and your
denomination and they were pretty good about asking some faith related questions that i was actually extremely impressed with i wasn’t expecting a lot on the faith area but i was impressed by how they engaged that part of who i am as a person because that is very important to me and essential to a lot of individuals um they practically took that it took anywhere but they say 24 to two days to type of assign you to a counselor and uh i got assigned quite fast i think it was within 24 hr got email notified it said here’s the person i saw a photo a bio i might see their know-how i might see other reviews about them and then it was kind of like shot attempt them out and i i and i might choose to have someone else if i wished to and even when you quit they’re great at like asking a great deal of concerns around you understand what you consider your accounts or how did that session did they appear i mean they’re they’re really attempting to ensure everyone is strong and i might change my therapist at any time there was no issue with changing um my therapist was excellent about that too like you know was asking a lot of concerns which is an odd balance since you want a counselor that’s challenging you however also um you know somebody that you like that you can trust so it’s a tough relationship i have actually been quite um benefit i’ve gained from a great deal of great counseling so i believe i haven’t really been paired with someone that i didn’t get along with however i was impressed by the algorithm the questions and how the entire experience worked next the technology whatever occurs through the site so it’s um it’s that you get notices on text and e-mail and so forth but basically you interact and satisfy through their web website so betterhelp.com you have an account and basically it begins a private chat with the person you’re counseling when you do alter counselor that data disappears at least gain access to from your end and but for example you schedule whatever within the app you um you satisfy the video technology it’s type of like a google hangout that’s built into the the real site and the video was excellent um my my my counselor had the video on it worked extremely efficiently um the Customer Support Talk Space
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just thing that was kind of strange was typically you can change your audio and video inputs um by selecting the various locations i could not determine how to do that as someone who has some better gear i usually like to check it’s utilizing the best mic input not a big deal but that’s more of a technical nerd type of element but i was impressed by how everything worked you understand web-based stuff and not software-based stuff or like you understand uh software application sitting on your computer system in some cases isn’t as great you know zoom is downloaded on your computer system versus google hangouts remains in in the cloud in some cases that could be hit or miss but i was extremely amazed by the whole quality and my my uh my therapist was older and he appeared to understand how to run it all and it was very efficient i was impressed by the engagement from him through messaging uh the thing is i would get e-mails that he had published a message but because of security reasons that makes sense none of the message was in my email i had to constantly click onto the site to see things i sort of wish i could open that up however i understand that perhaps you don’t want your private details that is taking place between therapist in your inbox i also got text pointers you know i had to opt in for that but like 20 minutes prior to my session i was able to schedule
whatever and you know quickly include it to my calendar however overall the innovation was extremely remarkable you understand my counselor sent me some things and pdfs to procedure prior to our very first conference i filled it out turn it in i mean it wasn’t the most modern experience however it worked extremely well and so i was very pleased with the general innovation the next area is the actual vice my therapist was really was extremely experienced and had a great deal of experience and they were excellent and i enjoyed it they it was an excellent balance Customer Support Talk Space