I’m going to provide an evaluation of betterhelp.com from the point of view as a pastor ….Customer Support Talkspace…as someone who deals with online ministry and we have individuals that engage from us from all around the world i frequently get asked do you advise a therapist or a counselor or a psychologist and it can be difficult you know if you’re near a church among our churches it’s real easy because our church and a lot of churches have actually like a vetted recommendation list that we keep on hand to type of advise in different focuses it’s usually individuals that we agree with theologically and we trust their practice but you get beyond your physical like geo footprint and it can be hard i’ve in the past usage focus on the household recommendation list i generally agree with what they think and i trust their process doesn’t imply i i understand everybody on the list is confirmed however it’s a pretty solid list but if you get worldwide it ends up being the wild west so i’ve begun to pay attention to online counseling over the last couple years i did a video way back where i did a online doctor check out this resembled i don’t understand 5 eight years back therefore i’ve been wishing to experiment with betterhelp.com and so there were some things i wanted to process with a therapist
and as someone who’s gone through counseling in the past both individually and also marriage therapy i’ve experienced the benefit i’ve typically found therapy and meeting with a psychologist etc as type of life hacking since it’s getting someone outside of your fear your sphere of influence and them speaking into your life and they normally see things that maybe you have actually heard before however possibly you required an outsider to confirm so i’ve constantly taken pleasure in the financial investment both in time and money in getting therapy so i wished to check out better help so that i can suggest and sort of see how the process went i will state as a disclaimer i am not an expert counselor psychologist i’m seminary trained um which usually simply means very light therapy generally the way a pastor is trained without like a therapy focus is we’re type of like the emts the emergency situation individuals that appear with the ambulance and we detect and then we suggest individuals and we are constantly going hey here’s a spiritual location here’s are you possibly you need to go process with somebody that’s a bit more of an expert in that area so i’m not a specialist this is just my personal opinion is it handy my experience therefore there’s 5 areas i’m going to look at i’m going to look at the pricing which is a big element the algorithm of connecting you to an actual therapist the technology how did that go the real recommendations of
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my session over a month and then the faith element which is certainly truly essential to me due to the fact that you don’t want to recommend someone to something and after that you understand perhaps they they affirm something or they state something that your church does not believe in which could be the spectrum obviously and so first off on rate it was 320 for a month 80 bucks a week which include a weekly video session and limitless messaging which you know what does that imply it just means a couple messages with your counselor however i was impressed that the rate was not bad you understand i have actually done counseling in the past and it can be extremely pricey specifically if you’re getting somebody who is proficient at what they’ve done i have actually both done it when i was in seminary i had to go through some counseling a part of my program and it was just properly priced done some other counseling and marital relationship counseling and i what stands apart to me on this was the marital relationship therapy we went to a quite respectable organization a location that was well known released the the couple with the published uh authors and it was 80 bucks with a pastoral discount rate so that just kind of leads you to believe what you know the complete rate is quite expensive and so uh 320 dollars is not bad particularly and we’ll speak about this on the tech side the support was excellent you know in the past when i have actually done therapy in both group or you know individually you’re usually not engaging with your instructor constantly it’s typically just around your sessions however to build a routine start digitally there’s something about more access to your counselor that i truly liked and my counselor was respectable at signing in on me and just asking things throughout the week even when we were not meeting so there was a process for you to get a discount rate if that was not um if it was too much they asked your monetary circumstance so you can get approved for less i didn’t go through that process also consult your insurance coverage company if you have it to discover if you certify but the rates i felt specifically for the um the expertise of my therapist i was really amazed what i got for the 320 therefore um and after that they offer you various alternatives when you cancel where you can kind of try it for an additional set of time if you want to if you wish to continue on they do charge you regular monthly and so you have to pay for a month of ahead of time therefore that makes sense however i i believe it i was very satisfied by the price it’s still a great deal of cash i know for a lot of people um you know somebody like me i don’t utilize therapy every week or perhaps every year however i do i have actually discovered i enjoy the viewpoint
um every five years approximately or if something’s going on that i can’t process specifically because of some childhood uh such things that take place in my youth i there’s always something i’m finding out about myself however i have actually constantly enjoyed it so pricing pretty good number two the algorithm of actually recommending they go through an entire process where they ask you a series of questions before you ever logged in you understand mail age what you’re looking for to leave counseling they ask like health and have you been depressed and stuff like that how are your sleeping routines some basic questions that are all quite basic um i and i believed the questions were strong um eventually they do get in we’ll speak about this in the face section they ask you like what your faith is and your
denomination and they were pretty good about asking some faith related concerns that i was in fact very impressed with i wasn’t expecting a lot on the faith location however i was impressed by how they engaged that part of who i am as a person since that is very important to me and important to a lot of individuals um they basically took that it took anywhere however they say 24 to two days to type of designate you to a therapist and uh i got designated pretty fast i believe it was within 24 hours got email informed it said here’s the person i saw a picture a bio i could see their proficiency i could see other evaluations about them and after that it was sort of like try attempt them out and i i and i could select to have someone else if i wanted to and even when you quit they’re very good at like asking a great deal of questions around you know what you think about your accounts or how did that session did they show up i mean they’re they’re actually attempting to ensure everyone is strong and i could change my therapist at any time there was no problem with changing um my counselor was fantastic about that too like you understand was asking a lot of questions which is a weird balance due to the fact that you desire a therapist that’s difficult you but likewise um you understand somebody that you like that you can rely on so it’s a tough relationship i’ve been pretty um benefit i have actually gained from a great deal of excellent therapy so i believe i haven’t truly been paired up with somebody that i didn’t agree however i was impressed by the algorithm the questions and how the entire experience worked next the innovation everything occurs through the website so it’s um it’s that you get notices on text and e-mail etc but basically you communicate and satisfy through their web website so betterhelp.com you have an account and basically it begins a private chat with the person you’re counseling when you do change therapist that data disappears at least gain access to from your end and but for example you set up everything within the app you um you meet the video technology it’s type of like a google hangout that’s built into the the actual site and the video was great um my my my counselor had the video on it worked extremely smoothly um the Customer Support Talkspace
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only thing that was type of unusual was usually you can alter your audio and video inputs um by selecting the various locations i could not find out how to do that as somebody who has some nicer equipment i usually like to double check it’s utilizing the right mic input not a big deal but that’s more of a technical geek type of element but i was impressed by how whatever worked you understand web-based things and not software-based things or like you know uh software sitting on your computer system in some cases isn’t as good you understand zoom is downloaded on your computer system versus google hangouts remains in in the cloud often that could be hit or miss however i was really pleased by the whole quality and my my uh my therapist was older and he appeared to know how to run all of it and it was very reliable i was impressed by the engagement from him through messaging uh the important things is i would get e-mails that he had actually posted a message however because of security factors which makes sense none of the message was in my e-mail i had to constantly click onto the website to see things i type of dream i might open that up but i understand that perhaps you do not want your personal details that is happening between counselor in your inbox i likewise got text pointers you know i had to decide in for that but like 20 minutes before my session i had the ability to schedule
everything and you know quickly include it to my calendar however in general the innovation was very outstanding you understand my counselor sent me some pdfs and things to process before our very first meeting i filled it out turn it in i indicate it wasn’t the most state-of-the-art experience but it worked effectively and so i was really impressed with the general technology the next area is the actual vice my counselor was extremely was extremely competent and had a great deal of experience and they were good and i enjoyed it they it was an excellent balance Customer Support Talkspace