I’m going to provide an evaluation of betterhelp.com from the viewpoint as a pastor ….Talk Space Michael Phelps…as someone who deals with online ministry and we have people that engage from us from all around the world i often get asked do you recommend a counselor or a therapist or a psychologist and it can be hard you understand if you’re near a church among our churches it’s genuine easy due to the fact that our church and most churches have like a vetted recommendation list that we keep on hand to sort of recommend in different focuses it’s generally people that we agree with theologically and we trust their practice however you get beyond your physical like geo footprint and it can be tough i’ve in the past usage focus on the family referral list i usually agree with what they think and i trust their process doesn’t mean i i know everybody on the list is verified but it’s a quite solid list but if you get internationally it becomes the wild west so i have actually started to take note of online therapy over the last couple years i did a video way back where i did a online medical professional see this resembled i don’t understand 5 eight years back and so i have actually been wishing to experiment with betterhelp.com and so there were some things i wanted to process with a therapist
and as someone who’s gone through counseling in the past both individually and likewise marriage therapy i have actually experienced the advantage i’ve typically discovered counseling and conference with a psychologist and so forth as sort of life hacking since it’s getting somebody beyond your fear your sphere of influence and them speaking into your life and they normally see things that perhaps you have actually heard before but perhaps you needed an outsider to validate so i’ve constantly delighted in the investment both in time and cash in getting therapy so i wished to try out better help so that i can suggest and type of see how the procedure went i will say as a disclaimer i am not a professional counselor psychologist i’m seminary experienced um which generally simply means very light therapy normally the method a pastor is trained without like a therapy focus is we’re kind of like the emergency medical technicians the emergency people that appear with the ambulance and we diagnose and then we recommend individuals and we are continuously going hey here’s a spiritual location here’s are you perhaps you need to go process with somebody that’s a bit more of a professional in that area so i’m not a professional this is simply my individual viewpoint is it helpful my experience therefore there’s five areas i’m going to take a look at i’m going to look at the rates which is a big factor the algorithm of linking you to an actual counselor the innovation how did that go the actual recommendations of
Is BetterHelp an online therapy company?
my session over a month and after that the faith element which is obviously truly important to me since you don’t want to recommend somebody to something and after that you understand perhaps they they verify something or they state something that your church does not believe in which could be the spectrum of course therefore first of all on rate it was 320 for a month 80 bucks a week which include a weekly video session and endless messaging which you know what does that indicate it just indicates a couple messages with your counselor but i was impressed that the rate was okay you understand i have actually done therapy in the past and it can be extremely expensive specifically if you’re getting somebody who is good at what they’ve done i have actually both done it when i remained in seminary i needed to go through some therapy a part of my program and it was just adequately priced done some other counseling and marital relationship therapy and i what sticks out to me on this was the marriage therapy we went to a quite trusted organization a place that was popular released the the couple with the released uh authors and it was 80 bucks with a pastoral discount rate so that simply type of leads you to think what you understand the full rate is quite pricey therefore uh 320 bucks is okay especially and we’ll talk about this on the tech side the support was excellent you understand in the past when i’ve done counseling in both group or you know individually you’re normally not engaging with your instructor continuously it’s typically just around your sessions however to build a practice start digitally there’s something about more access to your counselor that i really liked and my counselor was respectable at checking in on me and simply asking things throughout the week even when we were not meeting so there was a procedure for you to get a discount rate if that was not um if it was excessive they asked your financial situation so you can qualify for less i didn’t go through that procedure also check with your insurance company if you have it to find out if you qualify but the prices i felt particularly for the um the proficiency of my counselor i was really pleased what i got for the 320 and so um and then they provide you various choices when you cancel where you can kind of try it for an additional set of time if you wish to if you wish to continue they do charge you monthly and so you have to pay for a month of ahead of time therefore which makes sense however i i think it i was really pleased by the cost it’s still a great deal of cash i understand for a great deal of people um you know somebody like me i do not utilize therapy each week or even every year however i do i have found i enjoy the viewpoint
um every 5 years or two or if something’s going on that i can’t process particularly because of some youth uh such things that take place in my youth i there’s constantly something i’m finding out about myself but i’ve constantly enjoyed it so pricing pretty good number two the algorithm of in fact recommending they go through an entire process where they ask you a series of questions before you ever visited you understand mail age what you’re searching for to leave therapy they inquire like health and have you been depressed and stuff like that how are your sleeping routines some basic concerns that are all pretty standard um i and i believed the questions were solid um ultimately they do get in we’ll discuss this in the face section they ask you like what your faith is and your
denomination and they were pretty good about asking some faith related questions that i was actually very pleased with i wasn’t anticipating a lot on the faith location however i was impressed by how they engaged that part of who i am as an individual because that is very important to me and important to a great deal of people um they basically took that it took anywhere but they say 24 to 48 hours to sort of appoint you to a counselor and uh i got assigned pretty quick i think it was within 24 hours got email alerted it said here’s the individual i saw a photo a bio i might see their knowledge i could see other evaluations about them and after that it was type of like try attempt them out and i i and i might choose to have somebody else if i wanted to and even when you quit they’re great at like asking a great deal of questions around you understand what you think about your accounts or how did that session did they appear i indicate they’re they’re actually trying to make sure everyone is solid and i could change my counselor at any time there was no issue with altering um my therapist was great about that too like you know was asking a lot of concerns which is a weird balance since you want a counselor that’s challenging you however also um you understand someone that you like that you can trust so it’s a hard relationship i’ve been pretty um benefit i have actually taken advantage of a great deal of excellent counseling so i believe i haven’t actually been paired with someone that i didn’t get along with however i was impressed by the algorithm the concerns and how the whole experience worked next the technology everything occurs through the website so it’s um it’s that you get notifications on text and e-mail etc but essentially you connect and meet through their web portal so betterhelp.com you have an account and practically it begins a personal chat with the person you’re counseling when you do change therapist that information disappears at least access from your end and but for example you arrange everything within the app you um you satisfy the video technology it’s sort of like a google hangout that’s built into the the real site and the video was excellent um my my my counselor had the video on it worked very smoothly um the Talk Space Michael Phelps
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just thing that was sort of strange was typically you can alter your audio and video inputs um by choosing the various locations i could not find out how to do that as someone who has some better equipment i normally like to double check it’s utilizing the right mic input not a big deal however that’s more of a technical geek sort of aspect but i was impressed by how whatever worked you understand web-based stuff and not software-based stuff or like you understand uh software application resting on your computer in some cases isn’t as excellent you understand zoom is downloaded on your computer system versus google hangouts remains in in the cloud sometimes that could be hit or miss however i was really satisfied by the whole quality and my my uh my therapist was older and he appeared to understand how to run all of it and it was extremely reliable i was impressed by the engagement from him via messaging uh the thing is i would get e-mails that he had posted a message but because of security factors that makes sense none of the message remained in my e-mail i needed to always click onto the site to see things i sort of wish i could open that up but i understand that perhaps you don’t desire your personal info that is happening between counselor in your inbox i also got text pointers you know i needed to opt in for that but like 20 minutes before my session i had the ability to schedule
everything and you know easily include it to my calendar however overall the innovation was very excellent you understand my counselor sent me some pdfs and things to process prior to our very first meeting i filled it out turn it in i mean it wasn’t the most modern experience however it worked effectively and so i was very amazed with the total technology the next area is the actual vice my counselor was very was very knowledgeable and had a great deal of experience and they were great and i enjoyed it they it was a good balance Talk Space Michael Phelps