I’m going to provide an evaluation of betterhelp.com from the viewpoint as a pastor ….Talk Space Phelps…as somebody who deals with online ministry and we have individuals that engage from us from all around the world i frequently get asked do you recommend a counselor or a therapist or a psychologist and it can be hard you know if you’re near a church one of our churches it’s real easy since our church and most churches have like a vetted referral list that we keep on hand to kind of recommend in different focuses it’s usually individuals that we agree with theologically and we trust their practice however you get beyond your physical like geo footprint and it can be tough i’ve in the past use focus on the family recommendation list i normally agree with what they believe and i trust their procedure doesn’t suggest i i understand everybody on the list is confirmed however it’s a pretty strong list however if you get globally it ends up being the wild west so i’ve started to take notice of online counseling over the last couple years i did a video way back where i did a online physician go to this was like i don’t understand 5 eight years earlier and so i have actually been wishing to try out betterhelp.com and so there were some things i wanted to process with a therapist
and as someone who’s gone through therapy in the past both individually and likewise marital relationship therapy i have actually experienced the benefit i have actually frequently discovered therapy and meeting with a psychologist etc as sort of life hacking due to the fact that it’s getting someone beyond your fear your sphere of influence and them speaking into your life and they normally see things that possibly you have actually heard prior to however possibly you needed an outsider to confirm so i’ve always enjoyed the financial investment both in time and money in getting counseling so i wished to try out better help so that i can recommend and sort of see how the process went i will state as a disclaimer i am not a professional counselor psychologist i’m seminary experienced um which normally simply suggests very light counseling usually the method a pastor is trained without like a counseling focus is we’re kind of like the emts the emergency people that show up with the ambulance and we detect and after that we recommend people and we are continuously going hey here’s a spiritual location here’s are you maybe you need to go process with somebody that’s a little bit more of a professional because location so i’m not an expert this is simply my individual opinion is it useful my experience and so there’s five locations i’m going to look at i’m going to look at the pricing which is a huge aspect the algorithm of linking you to an actual counselor the innovation how did that go the actual suggestions of
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my session over a month and after that the faith component which is obviously truly crucial to me since you do not want to suggest somebody to something and then you understand perhaps they they verify something or they state something that your church doesn’t believe in which could be the spectrum naturally therefore first of all on rate it was 320 for a month 80 bucks a week which include a weekly video session and endless messaging which you know what does that imply it just implies a couple messages with your therapist however i was impressed that the price was okay you understand i have actually done counseling in the past and it can be very costly particularly if you’re getting somebody who is proficient at what they have actually done i’ve both done it when i was in seminary i needed to go through some counseling a part of my program and it was just sufficiently priced done some other therapy and marriage therapy and i what sticks out to me on this was the marriage therapy we went to a pretty reliable institution a place that was popular published the the couple with the published uh authors and it was 80 bucks with a pastoral discount so that simply type of leads you to think what you understand the complete price is pretty expensive and so uh 320 bucks is not bad specifically and we’ll speak about this on the tech side the support was great you understand in the past when i’ve done counseling in both group or you understand separately you’re typically not engaging with your trainer constantly it’s normally just around your sessions but to construct a habit start digitally there’s something about more access to your therapist that i truly liked and my counselor was pretty good at signing in on me and just asking things throughout the week even when we were not meeting so there was a process for you to get a discount rate if that was not um if it was too much they asked your financial scenario so you can receive less i didn’t go through that procedure also check with your insurance service provider if you have it to learn if you qualify however the rates i felt particularly for the um the knowledge of my counselor i was extremely impressed what i got for the 320 and so um and then they offer you different options when you cancel where you can type of try it for an additional set of time if you wish to if you want to continue they do charge you monthly therefore you have to spend for a month of ahead of time therefore that makes sense but i i believe it i was really amazed by the rate it’s still a great deal of money i understand for a great deal of individuals um you know somebody like me i don’t use therapy weekly and even every year but i do i have found i delight in the viewpoint
um every five years or two or if something’s going on that i can’t process specifically because of some youth uh such things that occur in my childhood i there’s constantly something i’m learning more about myself however i have actually always enjoyed it so pricing pretty good number two the algorithm of in fact suggesting they go through a whole process where they ask you a series of concerns before you ever logged in you know mail age what you’re searching for to get out of counseling they ask like health and have you been depressed and stuff like that how are your sleeping practices some general concerns that are all quite standard um i and i believed the questions were solid um ultimately they do get in we’ll talk about this in the face section they ask you like what your faith is and your
denomination and they were pretty good about asking some faith related concerns that i was in fact very amazed with i wasn’t expecting a lot on the faith area but i was impressed by how they engaged that part of who i am as a person since that is essential to me and crucial to a lot of individuals um they basically took that it took anywhere but they say 24 to 2 days to kind of assign you to a therapist and uh i got assigned pretty fast i believe it was within 24 hours got e-mail informed it stated here’s the person i saw a photo a bio i could see their knowledge i could see other reviews about them and then it was sort of like try try them out and i i and i could select to have somebody else if i wished to and even when you quit they’re very good at like asking a lot of concerns around you understand what you think about your accounts or how did that session did they appear i mean they’re they’re truly attempting to make certain everybody is strong and i might alter my counselor at any time there was no issue with changing um my therapist was terrific about that too like you understand was asking a great deal of questions which is a strange balance because you desire a therapist that’s tough you but likewise um you know someone that you like that you can rely on so it’s a difficult relationship i’ve been pretty um benefit i’ve benefited from a lot of excellent therapy so i believe i haven’t truly been paired up with somebody that i didn’t agree however i was impressed by the algorithm the questions and how the whole experience worked next the technology everything occurs through the website so it’s um it’s that you get notices on text and email and so forth but basically you meet and communicate through their web portal so betterhelp.com you have an account and basically it starts a personal chat with the individual you’re counseling when you do alter counselor that data goes away a minimum of gain access to from your end and but for example you schedule everything within the app you um you meet the video innovation it’s sort of like a google hangout that’s constructed into the the real site and the video was terrific um my my my counselor had the video on it worked extremely smoothly um the Talk Space Phelps
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just thing that was sort of unusual was typically you can alter your audio and video inputs um by choosing the various locations i could not find out how to do that as someone who has some better gear i generally like to double check it’s using the best mic input not a big deal but that’s more of a technical geek type of aspect but i was impressed by how everything worked you know web-based stuff and not software-based things or like you know uh software sitting on your computer system often isn’t as good you understand zoom is downloaded on your computer versus google hangouts is in in the cloud in some cases that could be hit or miss but i was really satisfied by the whole quality and my my uh my therapist was older and he appeared to understand how to run all of it and it was very effective i was impressed by the engagement from him via messaging uh the important things is i would get e-mails that he had posted a message however because of security factors which makes sense none of the message was in my email i needed to always click onto the site to see things i sort of wish i could open that up but i understand that perhaps you do not want your private information that is occurring between therapist in your inbox i also got text reminders you know i had to decide in for that but like 20 minutes before my session i was able to schedule
whatever and you understand easily include it to my calendar but in general the innovation was extremely outstanding you know my therapist sent me some pdfs and things to process prior to our very first conference i filled it out turn it in i suggest it wasn’t the most high-tech experience however it worked very well therefore i was extremely amazed with the overall technology the next area is the real vice my therapist was extremely was very proficient and had a lot of experience and they were great and i enjoyed it they it was a great balance Talk Space Phelps