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I’m going to give an evaluation of betterhelp.com from the point of view as a pastor ….Talk Space Unitedhealthcare…as somebody who deals with online ministry and we have individuals that engage from us from all around the world i frequently get asked do you recommend a counselor or a therapist or a psychologist and it can be difficult you know if you’re near a church one of our churches it’s real easy since our church and a lot of churches have like a vetted referral list that we keep on hand to kind of advise in various focuses it’s usually people that we agree with theologically and we trust their practice however you get beyond your physical like geo footprint and it can be hard i’ve in the past usage concentrate on the household recommendation list i normally agree with what they think and i trust their process doesn’t indicate i i know everyone on the list is confirmed however it’s a quite strong list but if you get internationally it becomes the wild west so i’ve begun to focus on online counseling over the last couple years i did a video way back where i did a online doctor check out this resembled i don’t know five eight years earlier and so i’ve been wanting to try out betterhelp.com and so there were some things i wished to process with a therapist

and as somebody who’s gone through therapy in the past both individually and also marital relationship therapy i’ve experienced the benefit i’ve often found counseling and conference with a psychologist and so forth as sort of life hacking due to the fact that it’s getting somebody outside of your worry your sphere of influence and them speaking into your life and they usually see things that maybe you have actually heard before however possibly you needed an outsider to confirm so i’ve always taken pleasure in the financial investment both in time and cash in getting counseling so i wanted to try out better help so that i can suggest and kind of see how the process went i will state as a disclaimer i am not a professional therapist psychologist i’m seminary skilled um which typically just suggests very light counseling normally the way a pastor is trained without like a therapy focus is we’re type of like the emts the emergency people that appear with the ambulance and we detect and then we recommend individuals and we are continuously going hey here’s a spiritual location here’s are you possibly you need to go process with somebody that’s a little bit more of a specialist because location so i’m not a professional this is just my individual opinion is it valuable my experience and so there’s 5 areas i’m going to look at i’m going to look at the prices which is a big factor the algorithm of connecting you to a real therapist the technology how did that go the actual recommendations of

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my session over a month and after that the faith element which is clearly truly important to me due to the fact that you don’t want to recommend someone to something and after that you understand maybe they they affirm something or they say something that your church does not believe in which could be the spectrum naturally therefore first off on rate it was 320 for a month 80 bucks a week that include a weekly video session and unrestricted messaging which you understand what does that imply it simply means a couple messages with your therapist but i was impressed that the cost was not bad you understand i’ve done therapy in the past and it can be really pricey especially if you’re getting somebody who is proficient at what they’ve done i have actually both done it when i was in seminary i needed to go through some therapy a part of my program and it was just effectively priced done some other therapy and marriage therapy and i what stands apart to me on this was the marriage counseling we went to a quite trusted institution a place that was well known released the the couple with the published uh authors and it was 80 bucks with a pastoral discount rate so that just kind of leads you to think what you know the complete cost is pretty costly and so uh 320 bucks is not bad especially and we’ll discuss this on the tech side the support was very good you understand in the past when i have actually done counseling in both group or you understand individually you’re typically not connecting with your instructor continually it’s typically just around your sessions however to construct a practice start digitally there’s something about more access to your counselor that i actually liked and my counselor was respectable at checking in on me and simply asking things throughout the week even when we were not fulfilling so there was a procedure for you to get a discount if that was not um if it was too much they asked your monetary situation so you can receive less i didn’t go through that process likewise consult your insurance company if you have it to discover if you certify but the rates i felt specifically for the um the know-how of my counselor i was extremely satisfied what i got for the 320 therefore um and after that they provide you different choices when you cancel where you can type of try it for an extra set of time if you wish to if you wish to continue they do charge you month-to-month therefore you need to pay for a month of beforehand and so which makes sense however i i believe it i was really impressed by the rate it’s still a lot of money i know for a great deal of people um you understand someone like me i do not use counseling each week and even every year but i do i have found i delight in the viewpoint

um every five years or two or if something’s going on that i can’t process especially because of some youth uh such things that happen in my childhood i there’s always something i’m learning about myself however i’ve constantly enjoyed it so pricing respectable second the algorithm of in fact suggesting they go through an entire process where they ask you a series of questions prior to you ever logged in you know mail age what you’re searching for to leave counseling they inquire like health and have you been depressed and things like that how are your sleeping practices some basic concerns that are all quite basic um i and i thought the questions were solid um eventually they do get in we’ll talk about this in the face area they ask you like what your faith is and your

denomination and they were respectable about asking some faith related questions that i was in fact really amazed with i wasn’t anticipating a lot on the faith area however i was impressed by how they engaged that part of who i am as a person because that is essential to me and important to a great deal of people um they pretty much took that it took anywhere but they say 24 to 48 hours to sort of designate you to a counselor and uh i got appointed pretty quick i believe it was within 24 hr got email notified it said here’s the individual i saw a photo a bio i might see their proficiency i could see other reviews about them and then it was sort of like shot try them out and i i and i might pick to have somebody else if i wanted to and even when you stop they’re very good at like asking a lot of concerns around you understand what you think of your accounts or how did that session did they show up i imply they’re they’re truly attempting to make sure everybody is strong and i might change my therapist at any time there was no concern with altering um my counselor was excellent about that too like you understand was asking a great deal of questions which is a strange balance due to the fact that you desire a counselor that’s challenging you however also um you understand somebody that you like that you can trust so it’s a hard relationship i’ve been pretty um benefit i have actually benefited from a great deal of great counseling so i believe i have not actually been paired with somebody that i didn’t agree however i was impressed by the algorithm the concerns and how the whole experience worked next the technology everything happens through the website so it’s um it’s that you get notices on text and email etc however basically you connect and satisfy through their web website so betterhelp.com you have an account and practically it begins a private chat with the person you’re counseling when you do alter therapist that data disappears a minimum of access from your end and but for example you set up whatever within the app you um you fulfill the video innovation it’s kind of like a google hangout that’s constructed into the the real site and the video was great um my my my therapist had the video on it worked very smoothly um the Talk Space Unitedhealthcare

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only thing that was kind of strange was normally you can alter your audio and video inputs um by selecting the various locations i could not find out how to do that as somebody who has some better equipment i normally like to double check it’s utilizing the right mic input not a big deal however that’s more of a technical geek sort of element but i was impressed by how everything worked you know web-based things and not software-based stuff or like you understand uh software application sitting on your computer sometimes isn’t as great you understand zoom is downloaded on your computer system versus google hangouts remains in in the cloud in some cases that could be hit or miss but i was extremely satisfied by the whole quality and my my uh my counselor was older and he appeared to understand how to run it all and it was really effective i was impressed by the engagement from him via messaging uh the important things is i would get e-mails that he had actually published a message but because of security factors which makes sense none of the message remained in my email i had to always click onto the site to see things i kind of desire i could open that up however i understand that possibly you don’t desire your personal information that is occurring in between therapist in your inbox i likewise got text pointers you understand i had to opt in for that however like 20 minutes before my session i had the ability to schedule

everything and you understand quickly include it to my calendar however in general the innovation was very excellent you understand my counselor sent me some pdfs and things to process prior to our very first conference i filled it out turn it in i suggest it wasn’t the most high-tech experience but it worked extremely well therefore i was very satisfied with the overall innovation the next section is the real vice my therapist was very was really skilled and had a great deal of experience and they were great and i enjoyed it they it was a great balance Talk Space Unitedhealthcare