Talkspace Earnings Call Transcript – Find Out

I’m going to give a review of betterhelp.com from the perspective as a pastor ….Talkspace Earnings Call Transcript…as someone who deals with online ministry and we have individuals that engage from us from all around the world i frequently get asked do you advise a therapist or a counselor or a psychologist and it can be tough you know if you’re near a church one of our churches it’s genuine easy because our church and the majority of churches have actually like a vetted recommendation list that we keep on hand to sort of suggest in different focuses it’s generally individuals that we agree with theologically and we trust their practice but you get beyond your physical like geo footprint and it can be hard i’ve in the past usage focus on the family referral list i typically agree with what they think and i trust their procedure does not indicate i i understand everybody on the list is validated however it’s a pretty solid list but if you get internationally it becomes the wild west so i have actually started to focus on online counseling over the last couple years i did a video way back where i did a online physician see this was like i don’t understand five eight years ago and so i’ve been wanting to try out betterhelp.com and so there were some things i wanted to process with a therapist

and as someone who’s gone through therapy in the past both individually and also marriage therapy i’ve experienced the benefit i’ve typically found therapy and conference with a psychologist and so forth as kind of life hacking because it’s getting someone beyond your fear your sphere of influence and them speaking into your life and they typically see things that maybe you’ve heard prior to however possibly you required an outsider to confirm so i’ve constantly enjoyed the financial investment both in time and cash in getting counseling so i wished to experiment with better help so that i can suggest and sort of see how the procedure went i will say as a disclaimer i am not a professional therapist psychologist i’m seminary skilled um which generally simply suggests extremely light therapy usually the way a pastor is trained without like a counseling focus is we’re type of like the emergency medical technicians the emergency situation people that appear with the ambulance and we identify and after that we suggest people and we are constantly going hey here’s a spiritual area here’s are you perhaps you need to go process with someone that’s a bit more of a specialist because area so i’m not a professional this is just my individual opinion is it useful my experience therefore there’s 5 locations i’m going to take a look at i’m going to look at the rates which is a huge factor the algorithm of connecting you to a real counselor the innovation how did that go the real guidance of

Is BetterHelp an online therapy company?

my session over a month and then the faith component which is certainly actually crucial to me since you don’t wish to recommend someone to something and then you know perhaps they they verify something or they say something that your church doesn’t believe in which could be the spectrum naturally therefore to begin with on cost it was 320 for a month 80 bucks a week which include a weekly video session and endless messaging which you understand what does that indicate it simply indicates a couple messages with your therapist however i was impressed that the rate was okay you know i have actually done counseling in the past and it can be very pricey particularly if you’re getting somebody who is good at what they’ve done i have actually both done it when i remained in seminary i had to go through some counseling a part of my program and it was simply properly priced done some other counseling and marriage therapy and i what stands out to me on this was the marital relationship counseling we went to a quite reliable institution a place that was well known published the the couple with the published uh authors and it was 80 bucks with a pastoral discount rate so that just kind of leads you to think what you know the full price is quite pricey therefore uh 320 dollars is not bad especially and we’ll discuss this on the tech side the assistance was very good you know in the past when i have actually done counseling in both group or you know separately you’re normally not interacting with your instructor constantly it’s normally just around your sessions but to construct a routine start digitally there’s something about more access to your therapist that i actually liked and my therapist was respectable at signing in on me and just asking things throughout the week even when we were not satisfying so there was a procedure for you to get a discount rate if that was not um if it was excessive they asked your monetary scenario so you can receive less i didn’t go through that procedure also contact your insurance coverage supplier if you have it to discover if you qualify but the pricing i felt especially for the um the competence of my counselor i was very satisfied what i got for the 320 and so um and then they provide you various choices when you cancel where you can type of try it for an extra set of time if you want to if you wish to continue on they do charge you regular monthly therefore you need to pay for a month of in advance therefore that makes sense but i i think it i was extremely amazed by the rate it’s still a great deal of money i know for a lot of people um you know somebody like me i do not use counseling each week or even every year however i do i have discovered i delight in the perspective

um every five years or two or if something’s going on that i can’t process especially because of some childhood uh such things that occur in my youth i there’s constantly something i’m learning about myself however i have actually constantly enjoyed it so pricing respectable number two the algorithm of actually suggesting they go through a whole procedure where they ask you a series of questions before you ever visited you know mail age what you’re trying to find to leave therapy they ask them like health and have you been depressed and stuff like that how are your sleeping routines some basic questions that are all quite standard um i and i believed the concerns were strong um ultimately they do get in we’ll discuss this in the face area they ask you like what your faith is and your

denomination and they were respectable about asking some faith related questions that i was really very pleased with i wasn’t anticipating a lot on the faith area but i was impressed by how they engaged that part of who i am as an individual since that is very important to me and crucial to a lot of individuals um they basically took that it took anywhere but they state 24 to two days to sort of designate you to a therapist and uh i got designated quite fast i think it was within 24 hr got e-mail informed it said here’s the individual i saw a picture a bio i could see their know-how i could see other evaluations about them and then it was type of like try try them out and i i and i could pick to have somebody else if i wished to and even when you stop they’re great at like asking a great deal of questions around you know what you think about your accounts or how did that session did they show up i mean they’re they’re truly attempting to make sure everyone is strong and i might alter my counselor at any time there was no issue with altering um my counselor was terrific about that too like you understand was asking a great deal of concerns which is a weird balance since you desire a therapist that’s challenging you but likewise um you know somebody that you like that you can trust so it’s a tough relationship i have actually been pretty um benefit i’ve taken advantage of a lot of good counseling so i think i haven’t truly been paired with someone that i didn’t agree however i was impressed by the algorithm the concerns and how the whole experience worked next the innovation whatever takes place through the website so it’s um it’s that you get alerts on text and email etc but essentially you connect and meet through their web portal so betterhelp.com you have an account and practically it starts a personal chat with the person you’re counseling when you do alter therapist that data goes away at least gain access to from your end and but for example you arrange everything within the app you um you satisfy the video innovation it’s sort of like a google hangout that’s developed into the the real website and the video was great um my my my counselor had the video on it worked really efficiently um the Talkspace Earnings Call Transcript

What does our BetterHelp Review cover?

just thing that was sort of weird was usually you can alter your audio and video inputs um by picking the different areas i couldn’t determine how to do that as someone who has some better equipment i usually like to check it’s using the best mic input not a big deal however that’s more of a technical nerd kind of element however i was impressed by how whatever worked you know web-based stuff and not software-based stuff or like you understand uh software application sitting on your computer system sometimes isn’t as great you understand zoom is downloaded on your computer system versus google hangouts is in in the cloud often that could be hit or miss however i was really pleased by the whole quality and my my uh my counselor was older and he seemed to understand how to run all of it and it was very efficient i was impressed by the engagement from him by means of messaging uh the thing is i would get emails that he had posted a message but because of security reasons that makes sense none of the message remained in my email i needed to always click onto the website to see things i kind of dream i might open that up but i comprehend that perhaps you do not want your private details that is occurring in between counselor in your inbox i likewise got text reminders you understand i needed to decide in for that however like 20 minutes before my session i had the ability to schedule

whatever and you know easily add it to my calendar but in general the technology was extremely impressive you understand my therapist sent me some things and pdfs to procedure prior to our first meeting i filled it out turn it in i mean it wasn’t the most state-of-the-art experience however it worked very well and so i was extremely impressed with the general technology the next area is the actual vice my therapist was really was really skilled and had a great deal of experience and they were excellent and i enjoyed it they it was a great balance Talkspace Earnings Call Transcript