I’m going to give a review of betterhelp.com from the point of view as a pastor ….Talkspace Phelps…as somebody who handles online ministry and we have individuals that engage from us from all around the world i frequently get asked do you suggest a therapist or a therapist or a psychologist and it can be hard you know if you’re near a church one of our churches it’s real easy because our church and many churches have actually like a vetted referral list that we keep on hand to type of suggest in various focuses it’s normally individuals that we agree with theologically and we trust their practice however you get beyond your physical like geo footprint and it can be hard i’ve in the past use concentrate on the family recommendation list i normally agree with what they think and i trust their procedure does not imply i i know everyone on the list is validated but it’s a quite solid list but if you get internationally it becomes the wild west so i have actually started to focus on online therapy over the last couple years i did a video way back where i did a online medical professional see this was like i do not know five 8 years back and so i’ve been wishing to check out betterhelp.com therefore there were some things i wished to process with a therapist
and as somebody who’s gone through counseling in the past both individually and also marriage therapy i have actually experienced the benefit i have actually often found counseling and conference with a psychologist and so forth as sort of life hacking because it’s getting somebody beyond your fear your sphere of influence and them speaking into your life and they usually see things that maybe you have actually heard before but maybe you required an outsider to verify so i’ve always taken pleasure in the financial investment both in time and money in getting counseling so i wished to experiment with better help so that i can recommend and sort of see how the process went i will state as a disclaimer i am not an expert counselor psychologist i’m seminary qualified um which usually just suggests very light therapy normally the method a pastor is trained without like a therapy focus is we’re type of like the emts the emergency situation individuals that appear with the ambulance and we identify and after that we advise people and we are continuously going hey here’s a spiritual area here’s are you maybe you need to go process with somebody that’s a little bit more of a specialist in that area so i’m not a professional this is simply my personal viewpoint is it helpful my experience therefore there’s 5 areas i’m going to take a look at i’m going to look at the rates which is a huge factor the algorithm of connecting you to a real therapist the innovation how did that go the real suggestions of
Is BetterHelp an online therapy company?
my session over a month and after that the faith component which is certainly really important to me since you do not wish to advise someone to something and then you know perhaps they they verify something or they state something that your church doesn’t believe in which could be the spectrum obviously therefore first off on rate it was 320 for a month 80 bucks a week which include a weekly video session and unlimited messaging which you understand what does that suggest it just indicates a couple messages with your therapist however i was impressed that the price was okay you understand i have actually done counseling in the past and it can be extremely costly especially if you’re getting someone who is good at what they have actually done i have actually both done it when i was in seminary i had to go through some therapy a part of my program and it was just sufficiently priced done some other therapy and marriage counseling and i what sticks out to me on this was the marriage counseling we went to a quite trusted institution a location that was well known released the the couple with the released uh authors and it was 80 bucks with a pastoral discount so that just kind of leads you to think what you understand the complete cost is quite pricey therefore uh 320 dollars is okay especially and we’ll talk about this on the tech side the support was excellent you understand in the past when i have actually done therapy in both group or you understand individually you’re normally not interacting with your instructor constantly it’s typically simply around your sessions but to construct a routine start digitally there’s something about more access to your therapist that i truly liked and my therapist was pretty good at checking in on me and just asking things throughout the week even when we were not satisfying so there was a procedure for you to get a discount rate if that was not um if it was excessive they asked your financial circumstance so you can qualify for less i didn’t go through that procedure likewise consult your insurance coverage service provider if you have it to find out if you certify but the rates i felt particularly for the um the expertise of my counselor i was really pleased what i got for the 320 and so um and then they offer you different options when you cancel where you can type of try it for an extra set of time if you wish to if you want to advance they do charge you regular monthly and so you need to pay for a month of beforehand therefore which makes sense however i i believe it i was extremely amazed by the rate it’s still a great deal of cash i understand for a lot of people um you understand somebody like me i don’t utilize counseling weekly and even every year however i do i have discovered i delight in the point of view
um every 5 years or so or if something’s going on that i can’t process particularly because of some childhood uh such things that occur in my childhood i there’s always something i’m finding out about myself but i have actually always enjoyed it so pricing pretty good number two the algorithm of actually advising they go through a whole process where they ask you a series of concerns prior to you ever visited you know mail age what you’re searching for to leave therapy they ask like health and have you been depressed and things like that how are your sleeping practices some general questions that are all pretty standard um i and i believed the concerns were solid um eventually they do get in we’ll talk about this in the face area they ask you like what your faith is and your
denomination and they were pretty good about asking some faith related questions that i was really very satisfied with i wasn’t anticipating a lot on the faith location however i was impressed by how they engaged that part of who i am as an individual because that is very important to me and important to a great deal of individuals um they basically took that it took anywhere however they state 24 to 2 days to sort of assign you to a therapist and uh i got appointed pretty quick i believe it was within 24 hr got e-mail notified it stated here’s the person i saw an image a bio i might see their proficiency i could see other reviews about them and after that it was kind of like try try them out and i i and i might pick to have someone else if i wished to and even when you quit they’re great at like asking a lot of questions around you understand what you consider your accounts or how did that session did they appear i indicate they’re they’re really trying to make certain everyone is solid and i might change my counselor at any time there was no issue with altering um my counselor was great about that too like you understand was asking a great deal of concerns which is a strange balance because you want a therapist that’s challenging you but also um you know someone that you like that you can trust so it’s a difficult relationship i have actually been quite um benefit i have actually benefited from a lot of excellent therapy so i think i have not actually been paired up with somebody that i didn’t get along with but i was impressed by the algorithm the concerns and how the entire experience worked next the innovation whatever happens through the site so it’s um it’s that you get notifications on text and email and so forth however basically you satisfy and connect through their web website so betterhelp.com you have an account and pretty much it begins a private chat with the person you’re counseling when you do change counselor that data disappears a minimum of gain access to from your end and but for example you schedule whatever within the app you um you fulfill the video technology it’s sort of like a google hangout that’s constructed into the the real website and the video was fantastic um my my my therapist had the video on it worked really efficiently um the Talkspace Phelps
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only thing that was kind of odd was usually you can change your audio and video inputs um by choosing the different locations i couldn’t figure out how to do that as somebody who has some better gear i usually like to check it’s using the right mic input not a big deal but that’s more of a technical nerd sort of aspect however i was impressed by how everything worked you understand web-based stuff and not software-based things or like you understand uh software resting on your computer often isn’t as excellent you know zoom is downloaded on your computer versus google hangouts is in in the cloud in some cases that could be hit or miss but i was very pleased by the entire quality and my my uh my counselor was older and he appeared to understand how to run everything and it was very efficient i was impressed by the engagement from him through messaging uh the important things is i would get e-mails that he had posted a message but because of security factors that makes sense none of the message remained in my e-mail i had to constantly click onto the website to see things i type of desire i could open that up however i understand that perhaps you do not desire your private information that is occurring between counselor in your inbox i also got text pointers you understand i had to choose in for that however like 20 minutes prior to my session i had the ability to schedule
whatever and you understand easily include it to my calendar but in general the technology was extremely impressive you understand my counselor sent me some pdfs and things to process prior to our first meeting i filled it out turn it in i mean it wasn’t the most high-tech experience however it worked extremely well and so i was extremely impressed with the overall innovation the next section is the real vice my counselor was very was really proficient and had a lot of experience and they were good and i enjoyed it they it was an excellent balance Talkspace Phelps